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It has come to the notice of this Commissionerate that the exporters/CHAs at the time of exporting their goods are not furnishing the essential documents such as Modvat non-availment certificate, self declaration, leather declaration, etc. which are required to be filed for processing the drawback claims as per Rule 13 (2) of the Customs and Central Excise (Duties) Drawback Rules 1995, Public Notice No.166/2001 and notification No.22/97-CUS (N.T.) dated 30.05.1997. As a result, queries have necessarily to be raised in respect of non-filing of these documents, which again are not replied or complied with for several months resulting in unnecessary delays in processing the drawback claims.
As per Public Notice No.76/98 dated 29.5.1998, the exporters are required to submit the reply to the queries within 15 days from the date of query. However, it is observed that the response from the exporters/CHAs in this regard has been extremely poor.
In this regard the attention of exporters is drawn to the various measures introduced by the department to ascertain the status of their drawback claims viz.,
1. Customs Website i.e. http://www.chennaicustoms.org
2. Tele Enquiry Systems using the following telephone Nos.2560012, 2561052, 2561479, 2560095
3. The touch screen kiosk provided at the Service Centre of the Air Cargo Complex, Meenambakkam
To facilitate the speedy processing of drawback claims, exporters/CHAs are once again urged to periodically ascertain the status of claims and reply to the queries, if any, within 15 days from the date of query, failing which the drawback claims will be finalised on the basis of the facts available with the department, which inevitably would result in further appeals and delays that are quite avoidable.
The exporters should also invariably ensure that all the requisite documents are filed along with the shipping bills at the time of export itself so as to enable the department to process the drawback claims without delay.
Sd/-……………………..
(HEERA RADHAKRISHNAN)
Commissioner of Customs (Airport)
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